Privacy Policy

Last updated: 05 November 2026

Identity and Role of the Data Controller

veritixu acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our informative resource on audiovisual production topics including broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and workflows for television networks and live events. Our registered address is 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom and you may contact us using [email protected] or +44 845 644 3846.

Scope of This Notice

This privacy policy applies to all visitors to our website who are located in the United Kingdom. It covers individuals who access course information, submit enquiries via the contact form, or interact with our commercial services. The notice does not apply to third-party websites linked from our pages.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or browse the site. Categories include identification details such as name, contact information including email address and telephone number, and technical data such as IP address and browser type obtained through automated logs. We do not obtain data from third-party sources unless you provide it voluntarily through our forms.

Purposes of Processing and Legal Bases

We process your data for several purposes. First, to respond to enquiries submitted via the contact form, the legal basis is legitimate interests in providing customer service. Second, to deliver information about our audiovisual production courses, the basis is consent where marketing communications are involved or legitimate interests otherwise. Third, to maintain website security and analytics, the basis is legitimate interests. Each purpose is limited to what is necessary for the stated objective under UK GDPR and the Data Protection Act 2018.

Whether Providing Data Is Required

Providing personal data through the contact form is voluntary. However, if you choose not to supply required fields such as your email address, we may be unable to respond to your enquiry. Failure to provide data for technical purposes such as cookies may limit certain website functionalities but will not prevent access to core course information content.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance site performance and remember user preferences. Details of the specific cookies employed, their purposes, and how to manage them are set out in our separate Cookie Policy, which is accessible from the site-wide cookie banner and footer.

Processors, Recipients and Disclosures

We share personal data with trusted service providers acting as processors, including hosting providers, email delivery services, and analytics platforms. These processors are bound by contractual obligations to process data only on our instructions and to apply appropriate security measures. We may also disclose data where required by law, such as in response to a court order or regulatory request from UK authorities.

International Transfers

Some of our processors may be located outside the United Kingdom. Where personal data is transferred internationally, we rely on appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to ensure an equivalent level of protection as required under UK GDPR.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is kept for up to two years after the last interaction. Technical logs are retained for twelve months. These periods may be extended where required to comply with legal obligations or to resolve disputes.

Security and Data Minimisation

We implement technical and organisational measures appropriate to the risk, including encryption of data in transit, access controls, and regular security reviews. We apply data minimisation principles by collecting only the information needed for each specific purpose and avoiding unnecessary storage.

Data Subject Rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict processing, and receive a portable copy of your data. To exercise these rights please contact us at [email protected] or by post at 1 Fairview Cottages, Beehive Road, Binfield, RG12 8TS, United Kingdom. We will respond within one month, extendable by two further months for complex requests.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent you may withdraw it at any time by contacting us or using unsubscribe links in communications. You also have the right to object to processing for direct marketing purposes or profiling. Objections will be actioned without undue delay.

Right to Complain

If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner's Office, the UK supervisory authority, via their website or by post to their offices in Wilmslow.

Children and Age Restrictions

Our website and courses are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that data from a minor has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics used are for internal improvement purposes only and do not result in automated decisions affecting users.

Policy Changes

We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date displayed at the top. Continued use of the site after changes constitutes acceptance of the updated policy.